Cancellation Policy

Last updated: January 2026

Cancellation by Guest

As we operate on a direct booking model without advance payment, we kindly request that you inform us of any cancellations at least 24 hours before your check-in date.

This allows us to offer the room to other guests and helps us manage our availability.

Late Cancellation or No-Show

If you cancel less than 24 hours before check-in or fail to arrive without notice, we reserve the right to charge a cancellation fee equivalent to one night's stay. This will be communicated and handled on a case-by-case basis.

Cancellation by Resort

In the unlikely event that we need to cancel your reservation due to unforeseen circumstances (e.g., weather, maintenance issues), we will notify you as soon as possible and assist you in finding alternative accommodation.

Early Departure

If you decide to check out earlier than your planned departure date, please inform the front desk. No refund will be provided for unused nights unless discussed and agreed upon at the time of check-in.

Contact

To cancel or modify your booking, please contact us via WhatsApp, phone call, or email.